Community health workers play a central role in the preventive and promotive components of healthcare. The experience from other programmes across the world and India indicate that community health workers play the role being the link between health services and the community.

Training people, especially women from the community helps in creating repositories of knowledge who are embedded in the community and can gain their trust. They have proved to be useful in ensuring access to healthcare, in counselling, in educating communities in general and patients in particular to adhere to the medical regimen.

The community health intuitive in Nizamuddin was guided by these learnings from other programmes and the need to improve the health seeking practices and health seeking behaviour.